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Updated: Oct 04, 2026

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Nortel 920-521 Exam Overview:

Certification Vendor:Nortel
Exam Name:Nortel Agile Communication Environment (ACE) Release Design & Engineering
Exam Number:920-521
Certificate Validity Period:Retired / no longer active
Exam Format:Scenario-based questions, Multiple choice
Available Languages:English
Exam Way:Typically delivered via authorized testing centers (historical Nortel certification program)
Pre Condition:Knowledge of enterprise telecommunication systems and IP networking recommended

Nortel 920-521 Exam Syllabus Topics:

SectionObjectives
Quality of Service and Performance- Performance optimization
  • 1. Latency and jitter control
    • 2. Network tuning techniques
      - QoS design
      • 1. Traffic prioritization mechanisms
        • 2. Bandwidth management strategies
          ACE Architecture Overview- Protocol and signaling foundations
          • 1. VoIP and signaling principles
            • 2. Interworking with legacy telephony systems
              - System architecture and components
              • 1. Service delivery architecture
                • 2. Core network elements and roles
                  Design and Engineering Principles- Network integration design
                  • 1. Service provider interoperability
                    • 2. Enterprise network integration
                      - Solution design considerations
                      • 1. High availability and redundancy design
                        • 2. Capacity planning and scalability
                          Call Processing and Services- Feature services
                          • 1. Advanced telephony features
                            • 2. Unified communications services
                              - Call routing and control
                              • 1. Dial plan design and implementation
                                • 2. Routing policies and call flows
                                  Operations, Troubleshooting and Maintenance- System monitoring
                                  • 1. Fault detection and alerting
                                    • 2. Performance monitoring tools
                                      - Troubleshooting methodologies
                                      • 1. Network issue diagnosis
                                        • 2. Call failure analysis

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