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Updated: Jul 27, 2026
No. of Questions: 30 Questions & Answers with Testing Engine
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HP HP2-I17 Exam Overview:
| Certification Vendor: | HP |
| Exam Name: | Selling HP Printing Hardware 2020 |
| Exam Number: | HP2-I17 |
| Real Exam Qty: | 30 |
| Related Certifications: | HP Sales Certified – Printing Hardware [2020] |
| Exam Format: | Multiple Choice, Scenario-Based Questions |
| Passing Score: | 60% |
| Available Languages: | English |
| Sample Questions: | HP HP2-I17 Sample Questions |
| Exam Way: | Pearson VUE testing center or authorized online delivery where available. |
| Pre Condition: | No formal prerequisite exam required. |
| Official Syllabus URL: | https://www.credly.com/org/hp-university/badge/hp-sales-certified-printing-hardware-2020 |
HP HP2-I17 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Printing Portfolio Knowledge | - HP LaserJet Portfolio
|
| HP Printing Value Proposition | - Differentiators and Competitive Positioning
|
| Customer Needs Analysis | - Business Requirements Identification
|
| Sales Skills and Objection Handling | - Consultative Selling
|
| Industry Trends and Business Drivers | - Market Trends
|
| Printing Solutions and Services | - Workflow and Document Solutions
|
HP Selling HP Printing Hardware 2020 Sample Questions:
1. The manager of a small IT department explains that the company recently acquired several new HP devices.
The IT manager asks you for a simple way to configure these new devices tor remote and on-site users. What should you recommend?
A) HPWebJetadmin
B) HP Universal Print Driver
C) Access Control Printing Solutions
D) HP Roam for Business
2. You are meeting with a new customer to discuss their level of expertise and comfort in performing printer/scanner maintenance in house. What should you ask the IT manager to learn about the company's IT management approach? (Select two.)
A) How do you manage the deployment and configuration of your printers?
B) Does your maintenance plan allow for replacement equipment to minimize disruption and downtime?
C) Do you currently have a sustainabitity policy in place and can you meet your goals?
D) Is cost or performance more important when deciding to repair or replace old equipment?
3. Match the HP toner type on the left with its description on the right.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,B | Question # 3 Answer: Only visible for members |
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