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Updated: Sep 10, 2026
No. of Questions: 30 Questions & Answers with Testing Engine
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HP HP2-I17 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | Selling HP Printing Hardware 2020 |
| Exam Number: | HP2-I17 |
| Real Exam Qty: | 30 |
| Related Certifications: | HP Sales Certified – Printing Hardware [2020] |
| Exam Format: | Multiple Choice, Scenario-Based Questions |
| Passing Score: | 60% |
| Available Languages: | English |
| Sample Questions: | HP HP2-I17 Sample Questions |
| Exam Way: | Pearson VUE testing center or authorized online delivery where available. |
| Pre Condition: | No formal prerequisite exam required. |
| Official Syllabus URL: | https://www.credly.com/org/hp-university/badge/hp-sales-certified-printing-hardware-2020 |
HP HP2-I17 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Printing Portfolio Knowledge | - HP LaserJet Portfolio
|
| HP Printing Value Proposition | - Differentiators and Competitive Positioning
|
| Customer Needs Analysis | - Business Requirements Identification
|
| Sales Skills and Objection Handling | - Consultative Selling
|
| Industry Trends and Business Drivers | - Market Trends
|
| Printing Solutions and Services | - Workflow and Document Solutions
|
HP Selling HP Printing Hardware 2020 Sample Questions:
The manager of a small IT department explains that the company recently acquired several new HP devices.
The IT manager asks you for a simple way to configure these new devices tor remote and on-site users. What should you recommend?
- A. HPWebJetadmin
- B. HP Universal Print Driver
- C. Access Control Printing Solutions
- D. HP Roam for Business
Correct Answer: A 🗳️
You are meeting with a new customer to discuss their level of expertise and comfort in performing printer/scanner maintenance in house. What should you ask the IT manager to learn about the company's IT management approach? (Select two.)
- A. How do you manage the deployment and configuration of your printers?
- B. Does your maintenance plan allow for replacement equipment to minimize disruption and downtime?
- C. Do you currently have a sustainabitity policy in place and can you meet your goals?
- D. Is cost or performance more important when deciding to repair or replace old equipment?
Correct Answer: A,B 🗳️
Match the HP toner type on the left with its description on the right.
Correct Answer:
* a) ColorSphere 3: Soft core of the toner particles helps toner melt quickly, hard shell reduces wear and maintains toner shape and size to support higher page yields
* b) Precision: Spherical size and shape of the toner particles allow for uniform charging and high transfer efficiency, resulting in more pages per cartridge
* c) EcoSmart: Engineered for high-speed printing and low energy consumption, Lower-melt toner for an average of 21% energy savings
* d) JetIntelligence: Low-melt toner contribute to HP sustainability initiatives through high-speed printing and low energy consumption
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