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Updated: Oct 20, 2026
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| Certification Vendor: | HP / HPE |
|---|---|
| Exam Name: | Selling HP Business Service Management Solutions |
| Exam Number: | HP2-N49 |
| Exam Price: | $55 - $120 USD |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 45-50 |
| Exam Duration: | 60 minutes |
| Related Certifications: | HP Master ASE - IT Operations Management HP ASE - Business Service Management |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Scenario-Based, Drag-and-Drop |
| Passing Score: | 70% |
| Recommended Training: | HPE Sales Enablement - BSM Solutions |
| Exam Registration: | HPE Certification Portal Pearson VUE Registration |
| Sample Questions: | HP HP2-N49 Sample Questions |
| Exam Way: | Web-based secure online exam or onsite at Pearson VUE authorized centers |
| Pre Condition: | No formal prerequisites; recommended 6+ months of sales experience with HP IT operations solutions |
| Official Syllabus URL: | https://certification-learning.hpe.com |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Selling Strategy & Customer Engagement | 25% | - Identifying decision-makers and stakeholders - Competitive positioning and differentiation - Building value and ROI cases |
| Topic 2: Application Performance Management (APM) | 25% | - Integration with BSM platform - End-user experience monitoring - Application diagnostics and root cause analysis |
| Topic 3: HP BSM Solution Overview & Value Proposition | 25% | - Aligning solutions to business outcomes - Business challenges and IT pain points - HP BSM architecture and core components |
| Topic 4: HP Operations Bridge & Infrastructure Management | 25% | - Operations analytics and intelligence - Monitoring and event management - Service health and dependency mapping |
According to Gartner Research which IT processes are vital when implementing a strongly integrated HP APM solution? (Select two.)
Correct Answer: B,C 🗳️
Which Infrastructure Management tool provides a consolidated user interface for viewing overall network measurements and metrics?
Correct Answer: B 🗳️
Which primary critical business challenges are faced by IT executives seeking solutions around Operations Analytics? (Select three.)
Correct Answer: B,D,F 🗳️
With which persona should a salesperson discuss centralizing infrastructure monitoring around a common tool set?
Correct Answer: C 🗳️
HOTSPOT
Match the relevant persona with the responsibility or interest relating to HP APM.
Correct Answer:

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